Returns & Exchanges
At Vintage Sofa, we want you to love your timeless centerpiece, but we offer a 30-day return window if your piece doesn't perfectly suit your home. Please ensure all items remain in their original condition and packaging to qualify for a full refund.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and photos of the sofa to begin the return process.
Prepare for Pickup
Carefully repackage the item in its original protective materials to ensure it remains safe during transit back to our workshop.
Schedule Collection
Our specialized furniture couriers will contact you to arrange a convenient time to collect the item directly from your doorstep.
Receive Your Refund
Once our artisans inspect the returned piece, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing